Pjoko places the highest importance on user privacy. This policy clearly outlines what data is collected, why it is collected, and how it is kept secure.
Our Commitment: pjoko never sells or rents your personal data to third parties for commercial purposes. Protecting your privacy is one of our core responsibilities.
Pjoko is a trusted online gaming platform that places user privacy at the highest priority. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.
This Privacy Policy automatically applies whenever you register, log in, or use any of our services on pjoko. This policy is part of our Terms and ConditionsMust be read together with.
We believe transparency is the foundation of trust. That is why this policy is written in plain language, so every user can be fully informed about their own data.
If you do not agree with any part of this policy, we ask that you refrain from using pjoko's services. For any questions, please reach out to our support team.
Pjoko only collects data that is necessary to provide its services. We do not collect excessive or unnecessary information. The types of data we collect are described below:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name and Email | Account Creation & Communication | Yes |
| Date of Birth | 18+ Age Verification | Yes |
| Mobile Number | Two-Factor Authentication (2FA) | Yes |
| Identity Document | KYC / Fraud Prevention | Prior to Withdrawal |
| IP Address | Security Monitoring | Automatic |
Pjoko collects information in several ways, always with user consent and within a legal framework:
pjoko never stores your full payment card number or banking password. All financial transactions are processed through fully encrypted channels.
Collected data is used solely for the purposes listed below. It is never used for any additional or undisclosed purpose:
pjoko does not share your data with advertising networks. We do not use your personal information to target third-party ads.
Pjoko uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some services to not function properly.
Pjoko uses internationally recognized technologies and practices to protect your data. Our security framework is continuously monitored and updated.
In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.
Pjoko does not retain your data beyond what is necessary. Retention periods by data type are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Fraud Prevention |
| Gaming Log | 3 Years | Dispute Resolution |
| Cookie Data | Up to 12 months | Service Improvement |
Once the retention period expires, data is securely deleted or anonymized.
You have important rights under pjoko's Privacy Policy. To exercise any of these rights, please contact our support team.
You may request to see what information we hold about you.
You may request a correction if any of your information is inaccurate.
You may request that your data be deleted where there is no legal obligation to retain it.
You may object to the processing of your data for specific purposes.
You may request a copy of your data in a portable format.
You may request that data processing be restricted under certain circumstances.
Pjoko's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.
If you become aware that a minor is using pjoko, please notify us immediately.
Our Privacy Policy may be updated to reflect changes in our services, technology, or legal requirements. When changes are made, we will take the following steps:
Previous versions of the Privacy Policy are available upon request from our support team.
For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:
We are required to respond to your request within 30 days of receipt. For complex cases, this may be extended up to 60 days, and you will be notified if that is the case.
We are committed to protecting your data not just in words, but in practice
All your data is protected with 256-bit AES encryption — the same technology used by the world's leading financial institutions. Secured from transmission through to storage.
Under no circumstances does pjoko sell or rent your personal data to third parties. This is a core principle with no exceptions.
You have the full right to view, correct, delete, and port your data. Submit a request at any time and we will respond within 30 days.
Independent third-party security experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.
What data we collect, why we collect it, and how we use it — all clearly stated in this policy. No hidden agendas.
You will be notified within 72 hours of any data breach. Transparency is our commitment — concealment goes against our policy.
Your data is fully protected at pjoko. Get started today with world-class security and a transparent privacy policy.
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