Pjoko Terms & Conditions — Know Your Rights and Responsibilities

1 Introduction & Eligibility

These Terms & Conditions ("Terms") apply to the pjoko platform and all its services. pjoko is an online gaming and entertainment platform operating for users in Bangladesh and other approved regions.

By registering, logging in, or using any pjoko service, you automatically agree to these Terms & Conditions. They form a legally binding agreement between you and pjoko.

We reserve the right to update these Terms & Conditions at any time. Continued use of the service after any changes constitutes your acceptance of the updated terms.

2 Account Register

A valid account is required to use pjoko's services. You must provide accurate and complete information at the time of registration.

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• The name, address, and contact details provided at registration must be accurate and verifiable.
• Keeping your account password confidential is your responsibility. Sharing your password or account with anyone else is strictly prohibited.
• Pjoko may request additional information or documents for identity verification at any time.
• Pjoko reserves the right to close any account that was registered using false information.

After registering, you may be required to verify your email address or phone number. Some services may be limited until verification is complete.

3 Eligibility & Age Requirements

To use pjoko's services, you must meet the following eligibility requirements:

• Age: You must be 18 years of age or older. This service is strictly prohibited for minors.
• Location: You must not be located in a jurisdiction where online gaming is prohibited by law.
• Legal Capacity: You must have the legal capacity to enter into a binding agreement.
• Restrictions: If a previous account has been closed or banned, opening a new account is not permitted.

4 Deposits & Withdrawals

The following rules apply to all deposits and withdrawals on pjoko. All financial transactions are processed through secure, encrypted channels.

• Mobile banking, digital wallets, and bank transfers are all accepted for deposits.
• Minimum deposit and withdrawal amounts are displayed on the platform and are subject to change.
• Withdrawals must be made using the same method used for the original deposit, unless otherwise approved.
• Withdrawals are typically processed within 1–5 business days.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Pjoko reserves the right to temporarily place a hold on withdrawals for review of suspicious transactions.

Funds in your account may only be used for gaming purposes. Using your account on behalf of a third party, or using third-party funds, is strictly prohibited.

5 Bonuses & Promotions

Pjoko regularly offers bonuses, free spins, cashback, and promotional deals. Each offer comes with its own terms and conditions, which are detailed alongside the offer.

• Accepting a bonus is optional. However, once claimed, the associated terms and conditions become binding.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met.
• Claiming the same bonus across multiple accounts or abusing the bonus system may result in account termination.
• Pjoko reserves the right to modify or discontinue any promotion at any time without prior notice.
• Bonuses have a set expiry period. Any unused bonus will be automatically forfeited once it expires.

6 Gameplay Rules

All games on pjoko are powered by internationally certified RNG (Random Number Generator) technology, ensuring completely fair and verifiable outcomes.

• Each game has its own rules and payout structure, clearly outlined within the game itself.
• If a game is interrupted due to a technical issue or disconnection, the outcome will be determined based on the data recorded in the system.
• If a technical error is detected in a game outcome, pjoko reserves the right to void that round.
• The use of bots, automation software, or any other means of gaining an unfair advantage is strictly prohibited.
• If suspicious activity is detected during a gaming session, the account may be temporarily suspended.

7 Prohibited Activities

The activities listed below are strictly prohibited on the pjoko platform. Involvement in any of them will result in immediate account closure and forfeiture of funds:

• Money laundering or transactions involving illegally obtained funds.
• Fraud, collusion, or any attempt to harm other players.
• Using bots or automated software to play games.
• Creating multiple accounts to take advantage of bonus offers.
• Attempting to interfere with or compromise the platform's security systems.
• Operating or managing an account on behalf of a minor.
• Registering with a false identity or using another person's details.

8 Privacy & Data Protection

The protection of your personal data is a top priority for us. To learn how pjoko collects, stores, and uses your information, please see our Privacy Policy Full details are available on the page.

• Your information is never sold or rented to third parties.
• Information may be shared with authorities when required by law or for fraud prevention purposes.
• All data is secured through SSL encryption.
• You can request to update or delete your information at any time.

9 Account Closure & Suspension

Pjoko reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violation of any provision of these Terms.
• Suspicious or fraudulent activity.
• Failure to provide the information required for account verification.
• Order from a court or regulatory authority.

You may also voluntarily request account closure at any time. Any remaining balance must be withdrawn before closure; funds remaining after closure will be returned through the applicable process, provided there are no fraud-related issues.

10 Responsible Gaming

Pjoko believes in responsible gaming and is committed to player well-being. We want gaming to always be a source of entertainment — never a burden.

• You can set deposit limits, session limits, or self-exclusion periods directly on your account.
• If you notice signs of gaming addiction, reach out to us — we're here to help.
• You can temporarily deactivate your account for a set period using the Self-Exclusion feature.

For more information, please visit our Responsible Gaming Visit the page.

11 Terms & Conditions Updates

Pjoko reserves the right to change, amend, or update these Terms & Conditions at any time. When changes are made:

• Users will be notified of significant changes via email or platform notification.
• Continued use of the service after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, please stop using the service and request account closure.

The date of the most recent terms will always be displayed at the top of this page.

12 Contact

If you have any questions or concerns regarding these Terms & Conditions, please contact our support team. Our customer service team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Log in to the platform and start a live chat.
• FAQ: For answers to common questions, visit our FAQ Page here.